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What you say isn't nearly as important as what people hear. Jason tells a story of a time he said all of the right things but failed to make sure his employees were truly hearing him.
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Mary Poppins: Tara Basham
Tara Basham of Potter's House Apothecary explains why the original Mary Poppins is her favorite movie and how the character of Mary Poppins relates to her in HR.
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