With nearly two decades in nonprofit work, 100 Club CEO Melissa Kowalski explains why the best leadership often comes from everyday acts of service, listening, and development within her tight-knit team.

After being hired, Melissa Kowalski found herself buried in tedious tasks. But one emotional encounter reframed everything and taught her that even the small things matter when you're serving a powerful cause.

Melissa Kowalski, CEO of the 100 Club, shares her go-to leadership tool: the headline test. Would your decision stand up to public scrutiny? Would it make sense to your grandma or your neighbor?

100 Club CEO Melissa Kowalski credits Olympic athletes, especially the 1996 U.S. gymnastics team, with teaching her how to respond to setbacks and show up as a leader even when things don’t go as planned.